Issues fetching product data for new AI site builds.

Incident Report for Subbly

Resolved

Fix was deployed, system is fully operational.

Posted Feb 05, 2026 - 14:39 UTC

Identified

Problem with the API identified. Working on a fix.

Posted Feb 05, 2026 - 13:38 UTC

Investigating

We are investigating API synchronization issues affecting AI site builds. Impact includes unavailable checkouts, missing product metadata/bundles, and related logic failures.

Posted Feb 05, 2026 - 13:32 UTC

This incident affected: API and AI Website Builder & Hosting (Website Hosting).