All Systems Operational
Core Subbly Services Operational
90 days ago
99.99 % uptime
Today
Admin Operational
90 days ago
99.99 % uptime
Today
Checkout Operational
90 days ago
99.99 % uptime
Today
Billing Engine Operational
90 days ago
99.97 % uptime
Today
Legacy API, Feeds, Webhooks Operational
90 days ago
99.99 % uptime
Today
Automations & Jobs Operational
90 days ago
100.0 % uptime
Today
Emails & Communication Operational
90 days ago
100.0 % uptime
Today
Website Builder & Hosting ? Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Twilio SMS Operational
Customer Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Core Services Uptime
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Core Services Response Time
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Website Builder & Hosting Uptime
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API
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Past Incidents
Jun 12, 2024

No incidents reported today.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024
Resolved - The root problem of the queue becoming backed up was identified and patched.

It was due to a protection mechanism we put in place previously combined with increased volume from the 1st of the month renewals. We have since patched this and the queue has now cleated.

This issue was resolved at 09:00 BST, sorry for any inconvenience caused.

Jun 1, 12:53 UTC
Monitoring - A fix has been implemented and we are monitoring the server loads currently. Increased load times of the admin are still to be expected.
Jun 1, 07:38 UTC
Identified - We've identified the problem with the increasing queue of batch jobs causing slight delay with some of the batch jobs on the admin, such as order exports or batch admin changes.

Devops team is working on increasing the amount of workers which is draining the queue. Please be patient after you submit the batch job or request an export, it will come through but it's going to be delayed.

Sorry for any inconveniences caused

Jun 1, 06:25 UTC
May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.

May 29, 2024

No incidents reported.