All Systems Operational

Core Subbly Services Operational
90 days ago
99.99 % uptime
Today
Admin Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Billing Engine Operational
90 days ago
100.0 % uptime
Today
Legacy API, Feeds, Webhooks Operational
90 days ago
100.0 % uptime
Today
Automations & Jobs Operational
90 days ago
100.0 % uptime
Today
Emails & Communication Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
AI Website Builder & Hosting Operational
90 days ago
100.0 % uptime
Today
Website Builder Operational
90 days ago
100.0 % uptime
Today
Build Pipeline (Publishing) Operational
Website Hosting Operational
Critical Service Providers Operational
Stripe API Operational
Twilio SMS Operational
Customer Support Operational
Legacy Website Builder & Hosting Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Core Services Uptime
Fetching
Core Services Response Time
Fetching
Website Builder & Hosting Uptime
Fetching
API
Fetching
Sep 3, 2026

No incidents reported today.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026
Postmortem - Read details
Sep 3, 02:31 UTC
Resolved - Between 31 August 2026 at 06:00 UTC and 2 September 2026 at 13:00 UTC, sales tax was not applied to some invoices created on Subbly. The cause was an upstream unexpected failure at TaxJar, the provider we use to calculate tax rates, which our system did not surface. Affected invoices were charged without the tax that should have applied. We have now corrected those invoices, collected the missing tax where it was owed, and notified everyone affected.
Aug 31, 06:00 UTC
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026
Resolved - This incident has been resolved.
Aug 23, 00:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 23, 00:25 UTC
Investigating - Test incident for internal ops
Aug 23, 00:25 UTC
Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.