All Systems Operational

Core Subbly Services Operational
90 days ago
99.99 % uptime
Today
Admin Operational
90 days ago
99.99 % uptime
Today
Checkout Operational
90 days ago
99.99 % uptime
Today
Billing Engine Operational
90 days ago
99.99 % uptime
Today
Legacy API, Feeds, Webhooks Operational
90 days ago
99.99 % uptime
Today
Automations & Jobs Operational
90 days ago
100.0 % uptime
Today
Emails & Communication Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
AI Website Builder & Hosting Operational
90 days ago
99.89 % uptime
Today
Website Builder Operational
90 days ago
99.89 % uptime
Today
Build Pipeline (Publishing) Operational
Website Hosting Operational
Critical Service Providers Operational
Stripe API Operational
Twilio SMS Operational
Customer Support Operational
Legacy Website Builder & Hosting Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Core Services Uptime
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Core Services Response Time
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Website Builder & Hosting Uptime
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API
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Jul 31, 2026

Resolved - We've resolved the issue affecting legacy builder websites, and all services should now be operating normally. Thank you for your patience.
Jul 31, 18:35 UTC
Identified - The issue is being caused by a third-party service that powers our legacy website builder. We’re working with their team to restore service as quickly as possible.

We currently expect the issue to take at least another 30 minutes to resolve, and we’ll continue to share updates as soon as we have them.

While we work on resolving this, we’d also encourage merchants using the legacy builder to consider migrating to our new AI website builder. It’s our recommended and fully supported platform, and our team is happy to help make the transition as smooth as possible, including rebuilding your website if needed.

Just contact support for more info, and we’ll help get you set up right away. Email support@subbly.co

Jul 31, 18:07 UTC
Investigating - We are currently investigating an issue affecting some legacy builder websites. Impacted merchants may experience 503 Service Temporarily Unavailable errors when accessing their websites and the legacy editor. Our team is working to identify the root cause and restore service as quickly as possible.
Jul 31, 17:36 UTC

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Resolved - he issue has been resolved, and the Legacy Builder is now available again.
Jul 20, 11:49 UTC
Investigating - We're aware of an issue preventing some users from accessing the Legacy Builder and some sites are down. Our team is actively investigating the cause and working on a fix. We apologize for the inconvenience and will share another update as soon as we have more information.
Jul 20, 11:18 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.