The Data Centre has implemented a fix for the issue that was impacting connectivity.
Jul 28, 17:28 UTC
Order creation and search results for survey answers may be delayed until the issue is resolved with the DC and we have caught up the backlog of jobs.
Jul 28, 16:35 UTC
Issues are ongoing with our upstream Data Centre, but they have resumed connectivity. We will keep monitoring and keep this incident and updated. Sorry for any inconvenience.
Upgrading to "degraded performance" until we have certainty that there will be no further downtime.
Jul 28, 16:15 UTC
It appears there are issues with the data centre, we are doing everything we can to resume normal service ASAP. Please stand by.
Jul 28, 16:09 UTC