Checkout facilities not working

Incident Report for Subbly

Resolved

Fix was deployed.
Posted Oct 12, 2023 - 14:45 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 12, 2023 - 14:45 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 12, 2023 - 14:35 UTC

Investigating

We're having problems with the checkouts affecting the small subset of Enterprise customers. Checkouts are currently not working for Enterprise customers due to the infrastructural changes.
Posted Oct 12, 2023 - 14:35 UTC
This incident affected: Core Subbly Services (Checkout).