Main Services (Checkout & Admin) degraded performance
Incident Report for Subbly
We've experienced a downtime of the core features for ~12 minutes due to high database CPU usage. Cause of this was migrating old database events to the new structure (improvement that will improve logging on the admin). Problem was immediately isolated and we rectified the problem by splitting the script into smaller chunks to prevent throttling of the CPU. Problem has been fixed at 12.31PM UCT time.
Posted Sep 12, 2023 - 10:30 UTC