We're back, some unoptimised queries (from a roll out earlier today) were freezing the database, we eventually killed those processes and it resumed normal activity.
We sincerely apologise for the inconvenience.
We isolated the issue, and are trying to establish path to resuming normal service asap
Our databases are having issues and we're working on restoring normal service ASAP
We will update this incident when we have more info, apologies for the inconvenience.