Incident impacting All Subbly Services

We're back, some unoptimised queries (from a roll out earlier today) were freezing the database, we eventually killed those processes and it resumed normal activity.

We sincerely apologise for the inconvenience.

Status changed to
Fully Operational

We isolated the issue, and are trying to establish path to resuming normal service asap

Status remaining
Major Outage

Our databases are having issues and we're working on restoring normal service ASAP

We will update this incident when we have more info, apologies for the inconvenience.

Status changed to
Major Outage
Back to Current Status