2019-09-30T21:18:47.922289+00:00
Incident impacting All Subbly Services

Systems are back online, we're monitoring and making sure everything is running smoothly for the renewals of the 1st.

It turns out we were affected by the 3rd parties issue due to security we have in place as security is such a high priority for us. However we're already reviewing ways we can avoid this happening in future.

Our sincerest apologies for any inconvenience caused!

Status changed to
Fully Operational
2019-10-01T00:15:51.623157+00:00

It looks like service has been restored on the regions we're on, we're going to start nursing things back online to see how it performs

Status remaining
Major Outage
2019-09-30T23:53:49.944526+00:00

The third party has identified the cause and is working on a fix. We will update here as soon as we have more info.

Status remaining
Major Outage
2019-09-30T23:17:23.714794+00:00

No updates from the 3rd party as of yet, we're sitting tight and will provide an update as soon as we can.

Status remaining
Major Outage
2019-09-30T22:26:25.313085+00:00

Issue turns out to be with one of our third party suppliers and they're aware of the issue.

We will keep this ticket updated.

Status remaining
Major Outage
2019-09-30T21:28:45.141512+00:00

Currently investigating the cause of our db cluster falling over, we will update here as soon as we have more information.

Status changed to
Major Outage
2019-09-30T21:18:47.922315+00:00
Back to Current Status